# Send SMS

{% hint style="info" %}
Available on **OUTBOUND** bots only.
{% endhint %}

Using the Send SMS action block, you can send an SMS message proactively to your contact.

Most commonly used for use cases like:

* Sending promotional message
* Feedback surveys 
* Appointment confirmation 

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2Fz2k4SEIDBKLYAdJjxvGt%2FCleanShot%202024-06-20%20at%2019.40.57.png?alt=media&#x26;token=0e7cdfff-ae97-4e11-a07a-8b190c6d9620" alt=""><figcaption></figcaption></figure>

To configure the 'Send SMS' action block:

1. Add the 'Send SMS' action block on the canvas&#x20;
2. Choose the number you want to send the SMS using the 'From' field.&#x20;
3. Choose the variable containing the contact's phone number in the 'To' field
4. Add the message that you want to send

{% hint style="info" %}
SMS texts have a limit of **160 characters**.
{% endhint %}