Inviting teammates
Users that have access to your WotNot account.
Last updated
Users that have access to your WotNot account.
Last updated
Every user having access to a WotNot account is called a teammate.
You can have unlimited teammates in your WotNot account.
Each teammate can have the following roles:
OWNER - The user who created the account.
ADMIN - The user has access to all account features.
AGENT - The user only has access to live chat.
Login to your WotNot account
Goto Settings -> Teammates
Click on 'Add teammates'
Enter their email address
Choose a role
The user will receive an email with a link to create their account.
Only the admin/owner can modify the role of a teammate.
Login to your WotNot account
Goto Settings -> Teammates
Click 'Edit' on the teammate you want to edit the role
Choose the new role
If you are the owner of the account and want to transfer the ownership to another teammate, follow these steps:
Login to your WotNot account
Goto Settings -> Teammates
Click 'Edit' on the teammate you want to transfer the ownership to
To remove a teammate from your WotNot account, follow these steps:
Login to your WotNot account
Goto Settings -> Teammates
Click 'Remove' on the teammate you want to remove
Available on the ENTERPRISE plan only.
For better user management and tracking of user activity, you can view each teammate's log.
In the audit log section, you can view the following actions of the teammate:
Login
Logout
Marked available
Marked offline
Chat limit hit
