Instagram

To launch the chatbot you built for “Instagram” channel, follow these steps:

Step 1: Connect your Instagram business account

Goto Channel Configuration > Instagram and click “Connect to Instagram”.

Doing this opens the Instagram pop-up asking for permissions, here make sure you choose all the permissions listed.

Once all permissions are granted the popup will close, and you will see your Instagram business page listed here.

You will require “Admin” permissions to be able to connect the chatbot to a Instagram business page. If you do not see any pages, it means that you do not have the required permissions.

Step 2: Connect the chatbot to the Instagram page

Now, open the Instagram bot that you built and click on the 'Trigger' action block.

On the right panel, choose the Instagram business page that you trigger the chatbot on.

Once selected, hit 'Deploy' to save this configuration. Post this all messages sent to your Instagram page will be handled by your chatbot.