Outbound Report
Showcases the performance of outbound messaging campaigns.
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Showcases the performance of outbound messaging campaigns.
Last updated
Was this helpful?
This report displays the deliverability and engagement of all your outbound bot campaigns.
You can see the results of each campaign and determine the outcome.
As a single outbound bot can contain a sequence of outbound messages as follow-ups, you can view all the action block names in the selected outbound bot here. The columns displayed are:
TOTAL - Total no. of contacts added to this campaign.
DELIVERED - Contacts who successfully received the message.
SENT - Contacts to whom the message is successfully sent.
FAILED - Contacts that did not receive the message.
SEEN - Contacts that saw the message. (Only for WhatsApp)
REPLIED - Contacts that replied back to the message.
CLICKED - Contacts that clicked on a link. (Only for Email)
To view the contacts that failed, seen, replied — just click on the number link and it will redirect you to the contacts page where the filtered set of contacts will be displayed.
You can click on the download button to CSV file with contact-wise data.
