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  • 👋Welcome!
  • 🏁Getting Started
    • Building a chatbot
    • Testing a chatbot
    • Publishing your bot
      • Web
        • Embed chatbots on website
      • WhatsApp
        • Meta
        • 360Dialog
        • Twilio
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        • TechAlpha
      • Instagram
      • Facebook Messenger
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      • Mobile app
      • API
    • Utility Tools
    • Contacts
      • Scheduling a Contact Report
      • Exporting a Contact List
      • Blocking contacts
    • Chatbot Appearance
      • Custom CSS
      • Image dimensions
      • Pop-up messages
  • ⚒️Bot builder
    • Action blocks
      • Trigger
      • Send message
      • Collect input
      • Buttons
      • Reply buttons
      • Carousel
      • Agent
      • Answer AI
      • Set AI
      • Send an email
      • List
      • Condition
      • Talk to human
      • Dynamic data
      • Javascript
      • Collect file
      • Form
      • Webhook
      • Flow
      • Jump
      • Options
      • Calendar
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      • Codeblock
      • Slider
      • Image gallery
      • Send WhatsApp
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      • Send Status
      • WhatsApp flow
      • Catalogue
    • Outbound bots
      • Building One Off Campaign
      • Building Ongoing Campaign
    • Variables
    • Cloning bots
    • Requesting edit access
    • Connecting action blocks
    • Creating a loop
  • ✨AI Studio
    • Building a GPT chatbot
    • Knowledge base
    • Custom Answers
    • Functions
    • Prompts
    • AI credits
    • Refresh frequency
  • 💬Live Chat
    • Overview
    • Building a bot with live chat
    • Creating views
    • Adding labels
    • Saved replies
    • Settings
  • 🔗Integrations
    • Overview
    • HTTP request
    • Ready integrations
      • Google Calendar
      • Google Sheets
      • Google Analytics
        • Using Javascript
      • Salesforce
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      • Freshdesk
      • DialogFlow
      • Zoho CRM
    • Events
    • Zapier
    • Public APIs
  • 💬WhatsApp Business API
    • Getting a WhatsApp API
      • Getting WhatsApp API (Old approach)
      • Sandbox WhatsApp API
    • Facebook Business Manager (FBM) Verification
    • Creating a WhatsApp Template
    • Cost
    • Messaging Limits, Quality Rating
    • Official Business Account (Green tick verification)
  • 📊Reporting
    • Overview
    • Chatbot Report
    • Agent Report
    • Outbound Report
    • Link analytics
    • Weekly email report
  • 🛠️Troubleshooting
    • Getting notification for leads
    • JS functions to trigger chat widget
    • Opt-out management
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    • Creating a ticket
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On this page
  • Pre-requisites
  • Cloning
  • Note

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  1. Bot builder

Cloning bots

Duplicate your chatbot.

We know that there are different channels that the businesses are engaged in, and building the same bot again & again for different channels can be time-consuming.

In order to avoid this, we support the cloning of bots from one channel to another.

Pre-requisites

You must have 'Deployed' the chatbot at least once. Meaning you should have click the 'Deploy' button inside the chatbot flow once.

Cloning

Follow these steps to clone your bot:

  • Go to 'Bot Builder' & hover over the 'Bot' you want to clone.

  • Click on 'Menu' to see the list of actions that can be performed on this bot.

  • Click on 'Clone' & select the 'Channel'.

Note

  • When cloning bots from one channel to another, you will see some warnings to replace the non-compatible action blocks.

    • For instance, 'Carousel' is not supported in 'WhatsApp' channel.

  • You will see a warning modal when you open the copied bot.

  • Copied bots have a prefix 'Copy of' to their name. You can change the name on the canvas.

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Last updated 10 months ago

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