# Getting a WhatsApp API

{% hint style="info" %}
Available on the **STARTER** plan and above. 
{% endhint %}

WotNot uses an embedded signup approach to create a WhatsApp API for a new business.

Follow the steps to get a new WhatsApp API:

## Step 1: Initiate the embedded signup process

1. Goto Channels -> WhatsApp -> Configuration
2. Click on 'Get WhatsApp API'
3. This will open the Facebook onboarding popup 

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## Step 2: Choose a Facebook business account

Meta requires a Facebook business account to be associated with your WhatsApp number.&#x20;

You can see the existing portfolio in the dropdowns, or choose to create a new Facebook business account.

Refer this video for complete walkthrough of the steps:

{% embed url="<https://youtu.be/Us90Q8aV0TU?si=lDASL4qXNKNs8u_a>" %}

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## Step 3: Create a WhatsApp business account

1. Choose 'Create a new WhatsApp Business account'
2. Choose 'Create a new WhatsApp Business profile'.&#x20;

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## Step 4: Create your WhatsApp profile

Here you add information that others will see about your company when they message your WhatsApp number.&#x20;

**WhatsApp business account name** - It is an internal name only visible inside your Meta business account.

**WhatsApp business display name** - This name is what contacts will see on your WhatsApp profile.

**Category** - Select the category that best describes your business.

**Timezone** - Local timezone of your business.

**Business description** - Short description about your business.

**Website** - Website URL of your business.

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FjjMPHkMAUTU0BiA3Ci6D%2FCleanShot%202024-05-23%20at%2011.07.22.png?alt=media&#x26;token=b7a15764-5838-41b9-86e0-747d0eb1fc0f" alt=""><figcaption></figcaption></figure>

## Step 5: Add your phone number for WhatsApp

This is the number that people will see when they chat with your business.

You will be required to verify this number with a **text message** or a **phone call**. &#x20;

{% hint style="warning" %}
Make sure this number does not have an active WhatsApp account.&#x20;

If you do, delete the WhatsApp account.
{% endhint %}

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Once you complete the verification of the number, your WhatsApp account will be connected to your WotNot account.&#x20;

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FphMrWPD27IPtbZfdOEun%2FCleanShot%202024-05-23%20at%2011.13.58.png?alt=media&#x26;token=1261804d-73b1-4a67-bee6-f777622f305a" alt="" width="563"><figcaption></figcaption></figure>

You can then connect your WhatsApp chatbot, and activate it for this WhatsApp number.