# Opt-out management

{% hint style="info" %}
Available only for the **SMS channel**
{% endhint %}

To ensure compliance, you can use opt-out management to allow users to subscribe/unsubscribe on their own using designated keywords.

## Step 1: Enable opt-out management

1. Goto Settings > Channel > SMS > Configuration
2. Choose the number, and enable the configuration

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FNyoMhMJPZkSY49tUOr2u%2FCleanShot%202025-03-24%20at%2021.15.43.png?alt=media&#x26;token=b019b296-0057-494f-a25f-e4f6f8c0928d" alt=""><figcaption></figcaption></figure>

## Step 2: Define the keywords

1. Goto Channels > SMS > Opt-out management
2. Define the keywords for opting in/out.
3. Define the default messages when opting in/out.

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FnWrRKIZf4nuuCmVV9Dbr%2FCleanShot%202025-03-24%20at%2021.17.37.png?alt=media&#x26;token=beadfd0f-4c49-48ab-9d87-635adfc7748e" alt=""><figcaption></figcaption></figure>