# Opt-out management

{% hint style="info" %}
Available only for the **SMS channel**
{% endhint %}

To ensure compliance, you can use opt-out management to allow users to subscribe/unsubscribe on their own using designated keywords.

## Step 1: Enable opt-out management

1. Goto Settings > Channel > SMS > Configuration
2. Choose the number, and enable the configuration

<figure><img src="/files/8e6eDkgd2bMFqR2sFApF" alt=""><figcaption></figcaption></figure>

## Step 2: Define the keywords

1. Goto Channels > SMS > Opt-out management
2. Define the keywords for opting in/out.
3. Define the default messages when opting in/out.

<figure><img src="/files/JCAmew6NUMommZMAlX4c" alt=""><figcaption></figcaption></figure>


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