# Contacts A contact is said to be created during a chat when the visitor provides their email/phone. Every contact is unique in WotNot, and no duplicate contacts are created. WotNot also adds other system-related information, such as the values of the variables collected during the conversation and information about the City, Country, Zip Code, etc. {% embed url="" %} ## Creating contacts Contacts can be created in the following ways: ### 1. Contacts page From the contacts page, users can click the "Create contact" button and quickly create a contact.
### **2. Using 'Form' action block** With this action block, the users will be able to fill out the form while having a conversation with the bot. You can define the fields of the form as per your preference ### **3. Using 'Collect Input' action block** With this action block, the visitors will be asked to answer the questions while conversing with the bot. You can define the questions that the bot will be asking to the visitors ### **4. Using APIs** When the "create contact" API is fired. Contact our [support team](mailto:support@wotnot.io) to get access to it. ## Viewing contact details You can click on any contact from the contacts page to view the contact details. This will show you all the field values associated with that contact and the conversations that the contact had with your chatbots in the past.
--- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.wotnot.io/monitor/contacts.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.