# Inviting teammates

Every user having access to a WotNot account is called a teammate.

You can have unlimited teammates in your WotNot account.

Each teammate can have the following roles:

* **OWNER** - The user who created the account.
* **ADMIN** - The user has access to all account features.
* **AGENT** - The user only has access to live chat.

{% hint style="info" %}
[You can also create custom permission roles](#creating-custom-roles)
{% endhint %}

{% embed url="<https://youtu.be/Sg3LOFk01xw?si=sKB7oRhhehQ3dvtx>" %}

## Add teammates

* Login to your WotNot account
* Goto Settings > Account > Teammates
* Click on 'Add teammates'
* Enter their email address
* Choose a role

The user will receive an email with a link to create their account.

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FhvQ0ayh6U3Ub3GkSQgAj%2FCleanShot%202025-11-10%20at%2011.26.28.png?alt=media&#x26;token=780acf28-4d45-431d-88af-c157f2037947" alt=""><figcaption></figcaption></figure>

## Creating custom roles

You can create custom roles, by:

* Going to Settings > Account > Teammates > Roles > Create Role.
* Defining a name and description for the new role
* Choosing the permissions that are to be granted to this role
* Once the role is created, you can go to the 'Teammates' page and click 'Edit' to change the role.

<div data-full-width="true"><figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FRufS4uTPsk1LVfGnXbCC%2FCleanShot%202025-11-10%20at%2011.26.59.png?alt=media&#x26;token=a3dd021d-8dde-4815-afb5-e4c54edbb806" alt=""><figcaption></figcaption></figure></div>

## Transferring ownership

If you are the owner of the account and want to transfer the ownership to another teammate, follow these steps:

* Login to your WotNot account
* Goto Settings > Teammates
* Click 'Edit' on the teammate you want to transfer the ownership to

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2F8o3f0t9xsVCaVKiA0Dib%2FCleanShot%202025-11-10%20at%2011.28.21.png?alt=media&#x26;token=7c9f64eb-a35a-4ce6-b4e5-095f6f05e2bd" alt=""><figcaption></figcaption></figure>

## Removing teammate

To remove a teammate from your WotNot account, follow these steps:

* Login to your WotNot account
* Goto Settings > Teammates
* Click 'Remove' on the teammate you want to remove

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2F2AZeESWsbXil3b3IkvCl%2FCleanShot%202025-11-10%20at%2011.28.57.png?alt=media&#x26;token=c25306b3-cd47-4479-bb90-8c7a051828ee" alt=""><figcaption></figcaption></figure>