Flow

Breaks down larger flows into manageable chunks.

Flow action block is used to segment parts of your chatbot tree into smaller flows.

For example, if you have three items in your menu like Explore WotNot / Talk to sales / Support, instead of building all the flows in one tree, you will build three flow with the same names. So that each flow has only its flow in it.

How does it help?

• Creating smaller manageable flows for each path

• Easier navigation between conversational flow

• Easier onboarding of teams to the chatbot

Setting up 'Flow' action block

Creating a flow

Click on + and choose the 'Flow' action block

Entering a flow

1. Double click on the "Flow" node

1. Click on the flow dropdown at top-left and choose the flow

Moving selections into a flow

If you already have a flow already built that you want to move inside a 'Flow' action block, follow these steps:

• Hold shift and select the area of action blocks you want to move

• Click on the 'Move' icon

• The highlighted flow will be moved to your desired 'Flow' action block