# Flow

Flow action block is used to segment parts of your chatbot tree into smaller flows. 

For example, if you have three items in your menu like Explore WotNot / Talk to sales / Support, instead of building all the flows in one tree, you will build three flow with the same names. So that each flow has only its flow in it.

## How does it help? 

* Creating smaller manageable flows for each path
* Easier navigation between conversational flow
* Easier onboarding of teams to the chatbot

{% embed url="<https://www.loom.com/share/6d6b2e891dd74d7da24cc107d536dab4?sid=0cb4500c-7250-4b9e-975e-7598562a568f>" %}
Setting up 'Flow' action block
{% endembed %}

## Creating a flow

Click on + and choose the 'Flow' action block

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2F6Gt5t9QwaMOdRdOaaTXZ%2FCleanShot%202025-12-29%20at%2011.46.17.png?alt=media&#x26;token=1a385e80-1365-417a-ac9f-cbc31bdcee85" alt=""><figcaption></figcaption></figure>

## Entering a flow

1. Double click on the "Flow" node&#x20;

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FAGyrlRGP2sDYrDxSrTqZ%2FCleanShot%202025-12-29%20at%2011.47.38.gif?alt=media&#x26;token=7e2c1a60-6b7b-474f-b278-b530919c37eb" alt=""><figcaption></figcaption></figure>

2. Click on the flow dropdown at top-left and choose the flow

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2F24Ox42aklGhWGwoNVfOc%2FCleanShot%202025-12-29%20at%2011.48.02.gif?alt=media&#x26;token=935dd7ea-e535-4345-951e-9a9e2a8d0cb7" alt=""><figcaption></figcaption></figure>

## Moving selections into a flow

If you already have a flow already built that you want to move inside a 'Flow' action block, follow these steps:

* Hold shift and select the area of action blocks you want to move
* Click on the 'Move' icon
* The highlighted flow will be moved to your desired 'Flow' action block

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FeIj2apOU9pcphf19BBhc%2FCleanShot%202025-12-29%20at%2011.44.13.gif?alt=media&#x26;token=89175b46-90ad-41fd-aa16-6ddb62d42ec5" alt=""><figcaption></figcaption></figure>