# Official Business Account (Green tick verification)

By default, all WhatsApp API are called a **Business account**.

The uprgrade to an **official Business account** comes with a **Green tick**, which ensures customers that they are engaging with a legitimate business verified by WhatsApp.

Additionally, the name of the business will be displayed even if the customer hasn’t saved the number.

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FAtbbuJMSibKLmBx4gIMl%2Fimage.png?alt=media&#x26;token=532bc336-d458-4d91-a728-4d9c3a8309a6" alt=""><figcaption></figcaption></figure>

### Eligibility criteria:&#x20;

Not any business can get a green tick. Meta verifies if your company is popular with the following details and grants a green tick.

* Firstly, you need to have WhatsApp API&#x20;
* You need to have a verified Facebook Business Manager account&#x20;
* You need to enable 2-Step verification&#x20;
* It's recommended that you are in [Tier 2 or above messaging level](https://developers.facebook.com/docs/whatsapp/messaging-limits#messaging).
* Your business should have at least 3 organic PR posts on the internet.

{% hint style="info" %}
Granting a green tick is entirely the decision of Meta. WotNot cannot influence it.
{% endhint %}

Follow the steps to get a green tick on WhatsApp:

{% embed url="<https://developers.facebook.com/docs/whatsapp/overview/business-accounts/#official-business-account>" %}

## Step 1: Open the WhatsApp manager

Goto your Facebook Business Manager -> WhatsApp accounts -> WhatsApp manager

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2Fggct9yWM2Nq3YcKq0eyu%2FCleanShot%202024-05-21%20at%2015.25.39.png?alt=media&#x26;token=251d4cf8-26d7-47a7-a675-72f6b7cc399f" alt=""><figcaption></figcaption></figure>

## Step 2: Submitting the 'Official business account' request

1. On the WhatsApp manager, goto Account tools -> Phone numbers
2. Under the 'Official business account' -> Click 'Submit request'

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FUtQQ5IG760sm3NrffNhe%2FCleanShot%202024-05-21%20at%2015.29.30.png?alt=media&#x26;token=ad273482-ba2d-4d61-96be-fdf89bf02737" alt=""><figcaption></figcaption></figure>

3. Submit the required details
   1. Business website
   2. Country of operation
   3. Primary language
   4. Parent company
   5. 3 supporting links (Articles, blog posts or independent reviews that show your business is well-known and recognised by consumers.)
   6. Additional supporting information (Add some text explaining why is it important for your company to get a official business account)

After submitting, it will take 7 - 10 days to make a decision. You will be notified by email.

{% hint style="info" %}
If your request is rejected, you can submit a new request after 30 days.
{% endhint %}