# Official Business Account (Green tick verification)

By default, all WhatsApp API are called a **Business account**.

The uprgrade to an **official Business account** comes with a **Green tick**, which ensures customers that they are engaging with a legitimate business verified by WhatsApp.

Additionally, the name of the business will be displayed even if the customer hasn’t saved the number.

<figure><img src="/files/c7SUDGYSA8i13NBAFhyq" alt=""><figcaption></figcaption></figure>

### Eligibility criteria:&#x20;

Not any business can get a green tick. Meta verifies if your company is popular with the following details and grants a green tick.

* Firstly, you need to have WhatsApp API&#x20;
* You need to have a verified Facebook Business Manager account&#x20;
* You need to enable 2-Step verification&#x20;
* It's recommended that you are in [Tier 2 or above messaging level](https://developers.facebook.com/docs/whatsapp/messaging-limits#messaging).
* Your business should have at least 3 organic PR posts on the internet.

{% hint style="info" %}
Granting a green tick is entirely the decision of Meta. WotNot cannot influence it.
{% endhint %}

Follow the steps to get a green tick on WhatsApp:

{% embed url="<https://developers.facebook.com/docs/whatsapp/overview/business-accounts/#official-business-account>" %}

## Step 1: Open the WhatsApp manager

Goto your Facebook Business Manager -> WhatsApp accounts -> WhatsApp manager

<figure><img src="/files/GSa8EgNREkDKINBhY45V" alt=""><figcaption></figcaption></figure>

## Step 2: Submitting the 'Official business account' request

1. On the WhatsApp manager, goto Account tools -> Phone numbers
2. Under the 'Official business account' -> Click 'Submit request'

<figure><img src="/files/sb6HkQIGYCvKJBWHhwzD" alt=""><figcaption></figcaption></figure>

3. Submit the required details
   1. Business website
   2. Country of operation
   3. Primary language
   4. Parent company
   5. 3 supporting links (Articles, blog posts or independent reviews that show your business is well-known and recognised by consumers.)
   6. Additional supporting information (Add some text explaining why is it important for your company to get a official business account)

After submitting, it will take 7 - 10 days to make a decision. You will be notified by email.

{% hint style="info" %}
If your request is rejected, you can submit a new request after 30 days.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.wotnot.io/deploy/whatsapp-business-api/official-business-account-green-tick-verification.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
