> For the complete documentation index, see [llms.txt](https://help.wotnot.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.wotnot.io/deploy/whatsapp-business-api/official-business-account-green-tick-verification.md).

# Official Business Account (Green tick verification)

By default, all WhatsApp API are called a **Business account**.

The uprgrade to an **official Business account** comes with a **Green tick**, which ensures customers that they are engaging with a legitimate business verified by WhatsApp.

Additionally, the name of the business will be displayed even if the customer hasn’t saved the number.

<figure><img src="/files/c7SUDGYSA8i13NBAFhyq" alt=""><figcaption></figcaption></figure>

### Eligibility criteria:&#x20;

Not any business can get a green tick. Meta verifies if your company is popular with the following details and grants a green tick.

* Firstly, you need to have WhatsApp API&#x20;
* You need to have a verified Facebook Business Manager account&#x20;
* You need to enable 2-Step verification&#x20;
* It's recommended that you are in [Tier 2 or above messaging level](https://developers.facebook.com/docs/whatsapp/messaging-limits#messaging).
* Your business should have at least 3 organic PR posts on the internet.

{% hint style="info" %}
Granting a green tick is entirely the decision of Meta. WotNot cannot influence it.
{% endhint %}

Follow the steps to get a green tick on WhatsApp:

{% embed url="<https://developers.facebook.com/docs/whatsapp/overview/business-accounts/#official-business-account>" %}

## Step 1: Open the WhatsApp manager

Goto your Facebook Business Manager -> WhatsApp accounts -> WhatsApp manager

<figure><img src="/files/GSa8EgNREkDKINBhY45V" alt=""><figcaption></figcaption></figure>

## Step 2: Submitting the 'Official business account' request

1. On the WhatsApp manager, goto Account tools -> Phone numbers
2. Under the 'Official business account' -> Click 'Submit request'

<figure><img src="/files/sb6HkQIGYCvKJBWHhwzD" alt=""><figcaption></figcaption></figure>

3. Submit the required details
   1. Business website
   2. Country of operation
   3. Primary language
   4. Parent company
   5. 3 supporting links (Articles, blog posts or independent reviews that show your business is well-known and recognised by consumers.)
   6. Additional supporting information (Add some text explaining why is it important for your company to get a official business account)

After submitting, it will take 7 - 10 days to make a decision. You will be notified by email.

{% hint style="info" %}
If your request is rejected, you can submit a new request after 30 days.
{% endhint %}


---

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