# Welcome!

We understand that using a new product can sometimes be challenging, so we're here to assist you every step of the way. 

Whether you're a new customer or a long-time user, we've covered you with comprehensive guides, tutorials, and troubleshooting tips to ensure a seamless experience. 

<table data-view="cards"><thead><tr><th></th><th data-type="content-ref"></th><th data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>GETTING STARTED</strong></td><td><a href="deploy/whatsapp-business-api/getting-a-whatsapp-api">getting-a-whatsapp-api</a></td><td><a href="getting-started/building-a-bot-with-live-chat">building-a-bot-with-live-chat</a></td></tr><tr><td><strong>BOT BUILDER</strong></td><td><a href="build/interface/variables">variables</a></td><td><a href="deploy/web-chat-widget">web-chat-widget</a></td></tr><tr><td><strong>AI STUDIO</strong></td><td><a href="build/prompts">prompts</a></td><td><a href="build/knowledge-base/refresh-frequency">refresh-frequency</a></td></tr><tr><td><strong>LIVE CHAT</strong></td><td><a href="monitor/live-chat/creating-views">creating-views</a></td><td><a href="monitor/live-chat/settings">settings</a></td></tr><tr><td><strong>INTEGRATIONS</strong></td><td><a href="build/integrations/native">native</a></td><td><a href="build/integrations/http-request-api">http-request-api</a></td></tr><tr><td><strong>WHATSAPP API</strong></td><td><a href="deploy/whatsapp-business-api/facebook-business-manager-fbm-verification">facebook-business-manager-fbm-verification</a></td><td><a href="deploy/whatsapp-business-api/official-business-account-green-tick-verification">official-business-account-green-tick-verification</a></td></tr><tr><td><strong>REPORTING</strong></td><td><a href="monitor/reporting/agent-report">agent-report</a></td><td><a href="monitor/reporting/weekly-email-report">weekly-email-report</a></td></tr><tr><td><strong>SUPPORT</strong></td><td><a href="support-and-billing/billing/plans">plans</a></td><td><a href="support-and-billing/user-management/reset-password">reset-password</a></td></tr><tr><td><strong>TROUBLESHOOTING</strong></td><td><a href="support-and-billing/user-management/inviting-teammates">inviting-teammates</a></td><td><a href="support-and-billing/billing/subscription-cancellation">subscription-cancellation</a></td></tr></tbody></table>