1. Goto Channel Configuration > WhatsApp > Configuration

  2. Click “Create a configuration”

  3. Enter the phone number

  4. Choose “360dialog Cloud” from the list

  5. Enter the “API key” from your 360dialog account

  6. Hit “Save”

  7. Test by sending “Hi” to your WhatsApp number

WotNot also supports 360Dialog on-prem. Choose this option on the Provider dropdown.

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