Teams
Teams in WotNot allows you to group the agents or the users as per their departments in-order to meet the primary objective
With WotNot, you will be able to create a team of users whose primary focus is to provide after sales support or provide insights about the product and services that would help the visitors in taking decisions related to purchases
Why is it important to have a team?
The benefits of having different teams is that it helps users with Human Handover by automatically assigning conversations to the right team member in order to address the problem visitor or customer is facing.
What options do I have to manage the team?
You can do following with the team in WotNot;
Create
Modify
Delete
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