Send Email

Send outbound email to a list of contacts.

Available only for TECHALPHA as an email provider.

If you intend to send an email to your contacts in the outbound bot, you can use the 'Send Email' action block.

To configure the 'Send Email' action block:

1. Add the 'Send Email' action block on the canvas

2. Choose/Add the 'From' address.

3. Choose the 'Reply to' address.

4. Choose the variable containing the contact email address in the 'To' field.

5. Add email addresses to 'CC'.

6. Add email addresses to 'BCC'.

7. Select the email template you want to send.

You can choose to view the template by clicking the 'Template preview' button.

Unsubscriptions

WotNot now natively manages email unsubscriptions for your outbound campaigns. With native unsubscription management, every unsubscribe is tracked directly in WotNot, giving you full control over your contact lists and subscription groups from one place.

For contacts receiving your emails:

1. A contact receives a campaign email sent via an outbound bot.

2. They click the Unsubscribe link in the email.

3. They are taken to WotNot's hosted Subscription Preferences screen, where they can unsubscribe from specific groups or all communications.

4. Their unsubscription is recorded immediately in WotNot.

For you managing campaigns:

1. Navigate to your outbound bot and open the Send Email block.

2. When designing your campaign, assign the email to one or more Unsubscription Groups.

3. After your campaign runs, go to Settings > Email > Unsubscribed Contacts to view which contacts have unsubscribed and from which groups.

4. Unsubscribed contacts are automatically excluded from future sends to those groups.

Key things to know

• Unsubscriptions are now tracked in WotNot — you no longer need to cross-reference your transactional email provider to know who has opted out.

• You can create and manage Unsubscription Groups (e.g. "Product Updates", "Weekly Newsletter") so contacts can selectively unsubscribe rather than opting out entirely.

• Contacts who unsubscribe are automatically suppressed from future campaign sends to those groups.

• The WotNot Subscription Preferences screen is hosted and handled by WotNot — no custom setup required.

• Historical unsubscriptions recorded only on your email provider's side are not retroactively imported.