Cookies

When using WotNot's chatbots on your website, a cookie is placed by default when users begin interacting.

You can disable automatic addition of the cookie by going to:

Channel configuration -> Web -> General settings -> Cookie setting

• Always added - this means the cookie is always added to the client when a chat session starts.

• Manually added - this means cookie is not automatically added until a JS method is fired.

// JS method to manually add the cookie

wn.cookieSettings({“is_allowed”:true})

// "true" means the cookie is added, "false" the cookie is removed if any present. And if the JS method is not used, no cookies are added.

To check if a WotNot cookie is present in your browser:

• Goto Inspect -> Application -> Cookies

• Search for keyword "cuid" under domain "app.wotnot.io"