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Collaborate with your visitors and make it easy for them to view and book appointments.
Google calendar action block
For the chatbot to be able to book events on your calendar, you need to create an event.
To do this, just click "+Create event" button and give it a event name and choose the teammates/team whose availability need to be shown.
Creating an event on Google Calendar
When a event is booked, the availability of all user's calendar will be shown to the visitor. And when an event is booked, it is only with one user based on whose schedule was available.
You will only be able to see the users and teams who have connected their Google calendars. To connect your calendar, go to Settings > Calendar > Connect Google calendar
After creating your event, customize the configurations of your event. The following options can be customized,
Configurations for an event
Once the meeting is booked, a calendar event will be sent to the attendee and the host. You can define the copy of that meeting here.
Defining copy for the event
To book the event, it is mandatory to collect the name and email of the attendee.
You can customize this form to include other fields by creating new fields.
Also, you can enable the "Skip form" configuration which will automatically skip this screen if data is available in the variables defined.
As users who speak with your bot may have previously provided their contact details, the chatbot will smartly skip asking the details again if it already knows the answer.
If you are using Google calendar on WhatsApp or SMS, you can change the copy of the message used in collecting the date and timeslot.
Copy that can be changed:
You can use the following system variables to post the booked date and time in the message:
Click 'Save' on every section of the action panel to save your changes for that event.
Choosing a different event from the event dropdown, will show its configurations.