Trigger block is the prerequisite with which its underlying conversation flow is executed

Trigger action block acts as a starting point for the bot to initiate the conversation with the visitor. By default, the bot is triggered to appear and initiate the conversation without any condition.

As a business, you may build multiple bots using the no-code bot builder. Now, deciding which bot is to be shown becomes a challenge. This is where the trigger action block comes in, the user can define rules with which a bot needs to be used.

The three ways you can define this rule are,

If you want the bot to trigger on a specific date or on selected days

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