Trigger block is the prerequisite with which its underlying conversation flow is executed
Trigger action block acts as a starting point for the bot to initiate the conversation with the visitor. By default, the bot is triggered to appear and initiate the conversation without any condition.
As a business, you may build multiple bots using the no-code bot builder. Now, deciding which bot is to be shown becomes a challenge. This is where the trigger action block comes in, the user can define rules with which a bot needs to be used.
The three ways you can define this rule are,
Date Range
Browser Language
If you want the bot to trigger on a specific date or on selected days
If the visitor has set their browser language to what you have defined
If the visitor lands on specific URLs. You can even include/exclude group of URLs
  • You can include regex expressions on the URL input box.
  • You can validate query parameters too by enabling the feature