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Reply Buttons

Render up to three buttons in your conversation flow on WhatsApp

This feature is only supported for WhatsApp for the following WA API providers: 360Dialog, Meta, and GupShup 
Using reply buttons makes it easy for the user to reply back to a question by giving a rich interface of buttons. Users can create a maximum of 3 buttons. If more are needed, it is recommended to use the istList or Options action block.
Preview of reply button on WhatsApp
Configurations on the action block
Header
User can choose to show a header text or image from one of the following ways,
Text - Shows a text in bold 
Media (Static) - Shows an image/video/gif
Media (Dynamic) - Allows you to enter a variable that can show rich media dynamically
Body
The text will be the question associated while showing the list of options. 
Footer
An optional field where a help text is entered. Mostly a disclaimer, visualized in a grey color.
Button name
You can add up to 3 buttons with different text.
Variable
Users can store the value of the selected list item in a variable for future reference.
(Refer this article to learn more about variables)
Track links
Enabling this option will create short URLs for all the URLs mentioned in this action block. 
(Refer this article)
This will only work if Link tracking is enabled in your account settings.
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Last modified 3mo ago