Create conditions to branch your chatbot flow.

For chatbot flows requiring a logical condition to be evaluated to branch out to the next step in the flow, you can use the condition action block.

You can create a set of conditions for each branch in the chatbot flow.

Each condition is made up of:

  • Variable - which contains the value to be compared.

  • Operator - specifies the operation to be carried out.

  • Value - the value against which the variable's value is to be compared.

All conditions will be evaluated with ANY if you want any one condition to be satisfied, and ALL if you want all conditions to be satisfied.

Operators supported

Default condition

If none of the conditions are satisfied, the chat flow will automatically proceed toward the 'Default condition' branch on the bot builder canvas.

This default branch cannot be deleted.

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