You can customize the CSS of the chat widget to suit your needs
Available on Premium plan and above
To make changes in the UI using the CSS, you need to go to 'Channel Configuration -> Web -> Appearance'
Here are the classes that you can modify;
Last updated
Field
Class Name
Pop-up message
.avatar .popup-message .popup-close-button
Header Text
.bot-title
Header Logo
.avatar--title
Meta date information
.meta-info .meta-info--label
Text message in the chat section
.text-message
Time-stamp & typing indicator
.timestamp
Options / Buttons dialog
.option-button
Carousel Title/ Subtitle / Buttons
.carousel-title .carousel-subtitle .carousel-button
Calendar Submit Button
.submit-button
Carousel Image
.card-view-image
Slider title and submit button
.popup-title .submit-button
File Upload , Submit, Add more button
.popup-title .submit-file .add-file
Home Button
.home--button .reset--button
Action Buttons
.action-button
Input box on the chat widget
.chat-input
Avatar for title
.avatar
Header of the chat widget
.message-screen-header
Carousel Root, Image , Carousel slider frame,
carousel & carousel-image: .slider-frame .card-image
File List item Root and Classes for title , icon
file-preview: label: .filepond--root .iconwrap textwrap file listitem: .filepond--file-wrapper .filepond--action-remove-item
Form Input
.form-input
Phone Input, Seach box for country dropdown , Country list
.phone-input: .search-box-sub-container .country-list
Google Calendar Drawer
.google-calendar
