Cookies
Last updated
Last updated
When using WotNot's chatbots on your website, a cookie is placed by default when users begin interacting.
You can disable automatic addition of the cookie by going to:
Channel configuration -> Web -> General settings -> Cookie setting
Always added - this means the cookie is always added to the client when a chat session starts.
Manually added - this means cookie is not automatically added until a JS method is fired.
To check if a WotNot cookie is present in your browser:
Goto Inspect -> Application -> Cookies
Search for keyword "cuid" under domain "app.wotnot.io"