# Account Settings

The Account Settings section allows you to manage basic configuration for your workspace, including branding, timezone, and data retention preferences.

Go to: Settings → Account

## General settings

### 1. Account logo

Upload a logo to personalize your workspace.

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2Fx89HM1C9L7J3d2PKugpn%2FCleanShot%202026-03-30%20at%2020.02.56.png?alt=media&#x26;token=c0b44db1-4cd9-47b6-8692-8e2aacfde8a2" alt=""><figcaption></figcaption></figure>

### 2. Account information

Update basic details about your account.

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FyKppbtHr4FLOGiHWtFDc%2FCleanShot%202026-03-30%20at%2020.02.39.png?alt=media&#x26;token=7dce477e-58ea-40a6-bf34-304a15cf3f83" alt=""><figcaption></figcaption></figure>

#### Account name

* The display name of your workspace
* Visible across the platform (e.g., reports, dashboards)

#### Timezone

* Sets the default timezone for:
  * Reports and analytics
  * Scheduling and timestamps

{% hint style="info" %}
Ensure your timezone is correct to avoid discrepancies in reports and chat timestamps.
{% endhint %}

### 3. Data retention controls

Automatically deletes chat and conversation data after a defined period to help with compliance and storage management.

<figure><img src="https://360969599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FZJt6P6vyTrqYmr3NBugz%2FCleanShot%202026-03-30%20at%2020.02.30.png?alt=media&#x26;token=ba8cbaa9-a9ab-454c-91f4-5d5995bd4674" alt=""><figcaption></figcaption></figure>

#### Available options

* 5 days
* 1 month
* 3 months
* 6 months
* 12 months
* 24 months
* Never (data is retained indefinitely)

#### How it works

* Once a retention period is set, data older than the selected duration is automatically deleted
* The deletion process runs periodically in the background

#### Important considerations

* Deleted data cannot be recovered
* Applies to conversational data (chat history, messages)
* Recommended for organizations with compliance requirements (e.g., GDPR, HIPAA)

{% hint style="info" %}
**NOTE**:&#x20;

* Lite and Starter plan — Does not offer data retention controls, max retention duration is 12 months.
* Premium plan — Max retention duration is 24 months.
* Enterprise plan — Custom retention duration.
  {% endhint %}

## Security settings

The Security tab allows you to enhance access control and protect your workspace with additional authentication layers.

### 1. Two-factor authentication

Add an extra layer of security by requiring a verification code during login.

#### What it does

* Requires users to enter a one-time code along with their password
* Helps prevent unauthorized access even if passwords are compromised

#### How it works

* When enabled, users will be prompted to verify their identity using a code (typically via an authenticator app) during login

#### When to use

* Recommended for all teams
* Essential for accounts handling sensitive customer data

[Setting up 2FA](https://help.wotnot.io/support-and-billing/account-settings/2fa)

### 2. SSO Authentication

Allow your team to log in using your organization’s identity provider.

#### What it does

* Enables Single Sign-On (SSO) for your workspace
* Users can log in using existing credentials from providers like Google, Okta, Azure AD, etc.

#### Benefits

* Centralized access management
* Improved security and compliance
* Easier onboarding and offboarding of team members

{% hint style="info" %}
**NOTE**:

* Available on the **ENTERPRISE** plan
* SSO setup may require configuration with your identity provider
  {% endhint %}

[Setting up SSO login](https://help.wotnot.io/support-and-billing/account-settings/setting-up-sso-login)

## Developer settings

The Developer tab provides access to your API token, which is used to authenticate and trigger programmatic actions on WotNot.

Go to: Settings → Account → Developer

### API Access Token

The API Access Token is used to securely authenticate requests made to WotNot APIs.

#### What it does

* Authenticates API requests made from external systems
* Enables automation and integrations with your workflows

### Use Cases

#### 1. Trigger WhatsApp Campaigns (Webhooks)

You can use the API token to trigger outbound WhatsApp campaigns programmatically using webhooks.

* Send campaign messages to users based on events
* Automate notifications, reminders, and follow-ups
* Integrate with your CRM or backend systems

[For setup instructions, refer to this article](https://help.wotnot.io/build/outbound-bots/building-ongoing-campaign)

#### 2. Invoke Public APIs

Use the token to authenticate requests when interacting with WotNot’s public APIs.

* Create and manage conversations
* Trigger workflows or bots
* Fetch data and automate actions